Refund Policy

1. Course, Workshop & Service Purchases

Thank you for purchasing our course, enrolling for our workshop (offline or online) and/or subscribing to our services operated by AdroitEL.

Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.

2. Batch Change or Candidate Transfer

You may however choose to join a different batch (in case of online and offline courses or workshops) or let another candidate attend the course or workshop instead of you (for both online and offline courses or workshops).

The request for batch change or candidate name transfer should be made at least one week prior to the start of the course or workshop, post which you will not be eligible for any changes in batch or candidate name.

3. Completion Certificate

The completion certificate will only be issued once and in the name of the candidate attending the complete course or workshop after passing the required examination or completing the given assignment (whichever is applicable).

4. Support & Requests

If you have any additional questions or would like to request a batch change or candidate name transfer, feel free to contact us on the respective support mails mentioned in the FAQ section of the course or workshop.

5. Non-Attendance

If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund.

6. Discretionary Changes

7. Technical Issues

For any technical issues that you face, the first step of action would be to contact the respective support mails mentioned in the FAQ section of the course or workshop. Our support team will help you with the technical issue.

The time of response shall be a minimum of 2 working days.

8. Contact Us